Frequently Asked Questions

  • Yes! I understand that affordable web design for small business owners is important, so I offer flexible payment plans to make it easier to manage your investment.

    Payments are broken into two parts by default:

    • A 50% non-refundable deposit is required upfront to secure your booking and begin the design process.

    • The remaining 50% is due either on the agreed project end date or upon project completion — whichever comes first.

    If needed, I also offer the option to split the final payment into up to three instalments. Just let me know if you'd like to arrange a custom payment plan.

  • No — all deposits are non-refundable. The deposit secures your place in my schedule, allowing me to dedicate time and focus to your project. I often book projects several months in advance, and once your spot is reserved, I turn away other inquiries for that timeframe. The deposit ensures you're serious about moving forward and helps protect against last-minute cancellations.

  • My Squarespace services typically include:

    • Custom page layouts

    • Basic SEO setup

    • Mobile optimisation

    • Custom CSS styling

    • Social media integration

    • Email sign-up forms

    • Blog setup (if needed)
      I also offer guidance on maintaining and updating your site once it’s launched.

  • Squarespace is my specialty — it’s one of the most flexible, user-friendly platforms for small businesses, and I love creating websites on it. My main focus is delivering affordable web design for small business owners who want beautiful, easy-to-manage sites without the ongoing tech stress.

    However, I also work with Shopify when it’s a better fit for your business, especially for more advanced eCommerce needs. If you're unsure which platform is right for you, I’m happy to guide you through the best option.

  • I offer affordable web design packages tailored to your needs and goals. Most projects fall between $1,500 – $6,000 AUD, depending on your site’s size, complexity, and custom features. I’m happy to provide a personalised quote after learning more about your project

  • Yes! While I focus mainly on design and launch, I also offer ongoing support packages for updates, tweaks, new pages, or additional training if needed. My goal is to empower you to manage your own site confidently but I’m here when you need a hand.

  • Most projects take around 2–6 weeks from start to finish, depending on your project’s scope and how quickly we can collaborate on content and feedback. I’ll provide a clear project timeline upfront.

  • I include basic SEO setup with every website. This covers things like site descriptions, page titles, image naming, and keyword-friendly content within Squarespace’s built-in SEO tools to help your site get found on search engines.

    If you're after more advanced SEO services, I can refer you to my trusted copywriter and SEO specialist, who can assist with in-depth keyword research, copywriting, and long-term SEO strategies.

  • I typically book projects around four weeks in advance. It’s best to get in touch as soon as you start considering a designer, especially if you have a specific deadline in mind. The earlier we connect, the better I can reserve your spot in my schedule.